Legal

Terms of Service

Last updated: March 3, 2026

Welcome to OctopusMap. These Terms of Service (“Terms”) govern your access to and use of the OctopusMap platform, including our website, application, and all related services (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By accessing or using OctopusMap, you confirm that you are at least 16 years of age, have the legal capacity to enter into these Terms, and agree to comply with them. If you are using OctopusMap on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Description of Service

OctopusMap is a cloud-based project intelligence and management platform that provides tools for task management, timeline planning, portfolio tracking, AI-assisted project analysis, budget monitoring, risk tracking, and team collaboration. Features may change over time as we improve the platform.

3. Accounts

You must register for an account to use most features of OctopusMap. You agree to provide accurate and complete information during registration and to keep your account credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately at legal@octopusmap.com if you suspect unauthorised access.

You may not share your account credentials, create accounts on behalf of others without authorisation, or use automated means to create accounts.

4. Acceptable Use

You agree not to use OctopusMap to:

5. Your Content

You retain ownership of all content, data, and materials you upload or create within OctopusMap (“Your Content”). By using the Service, you grant OctopusMap a limited, non-exclusive, royalty-free licence to host, store, and process Your Content solely to provide the Service to you.

You are solely responsible for Your Content and represent that you have all necessary rights to upload it. OctopusMap does not claim ownership of Your Content and will not use it for any purpose beyond providing the Service.

6. AI Features

OctopusMap offers AI-powered features including conversational project assistance and document analysis. These features are provided for informational and productivity purposes only. AI-generated outputs may contain inaccuracies and should not be relied upon as professional legal, financial, or technical advice. You are responsible for reviewing and verifying any AI-generated content before acting on it.

7. Subscriptions & Billing

Certain features of OctopusMap may require a paid subscription. Pricing, billing cycles, and feature inclusions are described on our pricing page. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are issued at our discretion in accordance with applicable consumer protection laws.

We reserve the right to change pricing with at least 30 days’ notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

8. Intellectual Property

OctopusMap and its original content, features, design, logos, and software are and remain the exclusive property of OctopusMap and its licensors, protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use OctopusMap’s trademarks or branding.

9. Third-Party Services

OctopusMap integrates with or relies on third-party services (including Supabase and OpenAI). Your use of such services is subject to their respective terms and privacy policies. OctopusMap is not responsible for the availability or conduct of third-party services.

10. Confidentiality

Each party agrees to keep the other’s confidential information secure and not to disclose it to third parties without prior written consent, except as required by law. OctopusMap will treat Your Content as confidential.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OCTOPUSMAP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO OCTOPUSMAP IN THE 12 MONTHS PRECEDING THE CLAIM, OR £100, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless OctopusMap and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, Your Content, or your violation of these Terms.

14. Termination

You may delete your account at any time through the platform settings. We may suspend or terminate your access if you violate these Terms, with or without notice depending on severity. Upon termination, your right to access the Service ceases and we will delete your data in accordance with our Privacy Policy.

15. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local consumer protection laws apply in your jurisdiction.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice within the platform at least 14 days before the changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

17. General

These Terms constitute the entire agreement between you and OctopusMap regarding the Service and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver of that right.

18. Contact

For questions about these Terms, please contact us at:
legal@octopusmap.com